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Inovalon’s Pharmacy Surveillance Software Achieves Best in KLAS For Eight Years in a Row

Recognition Reflects the Unmatched Value Inovalon’s Pharmacy Surveillance Software Brings in Safeguarding Patient Safety and Driving Better Outcomes

Inovalon’s Pharmacy Surveillance Software Achieves Best in KLAS For Eight Years in a Row

Tom Paolella
Sr. Director, Press and Analyst Relations, Inovalon
Thomas.paolella@inovalon.com

Inovalon, a leading provider of cloud-based software solutions empowering data-driven healthcare, today announced that its VigiLanz Pharmacy Surveillance SaaS solution earned the 2025 Best in KLAS designation from KLAS Research in Pharmacy Surveillance for the eighth consecutive year.

“Our Best in KLAS recognition underscores our leadership in clinical surveillance, reinforcing our unwavering commitment to patient safety and exceptional care,” said Hayley Burgess, PharmD, SVP of Provider Surveillance and Safety, Inovalon. “Year after year, these awards reflect our team’s dedication to delivering the highest quality solutions to our customers as we continue to set innovation, reliability, and customer satisfaction standards.”

Inovalon’s VigiLanz Pharmacy Surveillance solution enables healthcare providers to optimize medication safety by uncovering potential adverse drug events and supporting critical decision-making through actionable, real-time alerts. The software continuously monitors data from the electronic health record (EHR) and ancillary clinical systems to improve medication safety, standardize practices, and maximize efficiency. Based on the system’s built-in rule sets or hospital-specific guidelines, it automatically generates alerts and converts disparate EHR data into uniform, actionable intelligence to streamline workflows and enable clinicians to provide the highest quality of patient care.

“Overall, VigiLanz Pharmacy Surveillance is a great system. All of our staff members love it. I like that we can get retrospective data, and it shows us alerts in real time. Also, the rules are easily modifiable to fit our needs, so the product is very customizable and easy to use. Even if there is a cap on how many rules we can build, we haven't even gotten close to that cap." – Manager, September 2024, collected by KLAS Research

Inovalon’s VigiLanz Pharmacy Surveillance solution is part of the company’s Provider Cloud portfolio of SaaS solutions aimed at improving healthcare outcomes and preventing harm with actionable data in real time from clinical surveillance, patient safety, and quality management software.

"Congratulations to the 2025 winners of the Best in KLAS awards! Winning a Best in KLAS award signifies a commitment to delivering outstanding value and innovation to healthcare providers and patients alike. It is my hope that these awards inspire the winners and other companies to reach new heights,” said Adam Gale, KLAS CEO.

Best in KLAS designations are awarded to outstanding software and services companies that excel in delivering value to healthcare organizations. The awards are based on feedback from thousands of North American healthcare leaders, administrators, and clinicians who use the solutions daily. Selected commentary collected about Inovalon’s VigiLanz Pharmacy Surveillance, January 2025 © 2025 KLAS. Visit www.klasresearch.com for a complete view.

To learn more about Inovalon’s Provider software solutions, please visit: https://www.inovalon.com/products/provider-cloud/.

To view the entire 2025 Best in KLAS Awards - Software and Services Report click here.

About Inovalon

Inovalon is a leading provider of cloud-based SaaS solutions empowering data-driven healthcare. The Inovalon ONE® Platform brings together national-scale connectivity, real-time primary source data access, and advanced analytics into a sophisticated cloud-based platform empowering improved outcomes and economics across the healthcare ecosystem. The company’s analytics and capabilities are used by over 50,000 active, licensed customers, and are informed by the primary source data of more than 87 billion medical events across 1.1 million physicians, 686,000 clinical settings, and 398 million unique lives. For more information, visit www.inovalon.com.

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software and services to deliver timely reports and performance data that represent provider and payer voices and act as catalysts for improving vendor performance. The KLAS research team publishes reports covering the most pressing questions facing healthcare technology today, including emerging technology insights, that provide early insights on the future of healthcare technology solutions. KLAS also fosters measurement and collaboration between healthcare providers and payers and best practice adoption. Learn more at klasresearch.com.